Customer information

Payment Policy

Stripe is our only payment method. How payments, security, and tax are handled.

This page explains how you pay for an order on Ebookaros, who processes that payment, what we can and cannot see, and how tax and currency are handled.

At a glance

Payment method
Stripe only
Accepted at checkout
Credit and debit cards accepted through our Stripe-powered checkout.
When you are charged
At the time you place your order
Currency
All prices are listed and charged in USD
Card data storage
We never see or store your card number
Sales tax
Not collected at checkout
Hidden fees
None — the price shown is the price you pay

How you can pay

All payments on Ebookaros are securely processed through Stripe using industry-standard encryption. We do not store your payment card information.

  • Credit and debit cards accepted through our Stripe-powered checkout.
  • Payment is taken at the time you place your order.
  • Stripe is the only payment method we accept — we do not offer any other payment option.
  • Checkout happens on our own site; you are not sent to a third-party page to pay.

Security

Your card details are sent directly to Stripe over an encrypted (TLS) connection and are handled under Stripe's PCI DSS certified infrastructure. Ebookaros never sees or stores your full card number, and no card details are kept on our servers.

Authorizations and declined payments

  • If a payment is declined, no order is created. Your bank may briefly show a pending authorization, which it releases on its own.
  • If a payment fails at the last step, nothing is charged — you can simply try again or use a different card.
  • Refunds are always returned to the same card used for the original purchase. See our Return & Refund Policy.

Sales tax

Ebookaros does not currently collect sales tax at checkout. Customers are responsible for any applicable use tax in their state.

Currency

All prices are listed and charged in USD.

Billing questions and unrecognized charges

Charges appear on your statement under our store name. If you see a charge you do not recognize, email support@ebookaros.shop with the date and amount and we will identify it for you within one business day — please contact us before opening a dispute so we can resolve it quickly.

Questions about this policy?

We answer every message ourselves and normally reply within one business day.

  • Email: support@ebookaros.shop
  • Phone: +1 (307) 856-7254 (Monday–Friday, 9:00 AM – 6:00 PM (MT))
  • Mail: 950 Pioneer Ave, Riverton, Wyoming 82501, United States — correspondence, returns, and refunds only; not a retail storefront.

Last updated: September 4, 2026 · Ebookaros, an independently operated online bookstore in the United States.